Social media is an inevitable part of running a modern business. Whether your business is active on social media or not, you can be sure that your guests are tweeting, posting, and Instagramming about your restaurant online.
Nowadays, the reputation of your restaurant depends on what people think and say about your restaurant.
Social Media allows us to do many things, if you are a restaurant owner, those aspects are the more relevant aspects you should consider for social media marketing :
Build a community around your restaurant based on friends recommendations, it will enable your brand to become more than just a place to eat food, allowing the guests to relate to your business outside mealtime
Federate your customers and potential customers by considering their comments and reviews to meet their expectations. Social media is an extension of the guest experience; it solidifies your brand loyalty from guest’s mobile devices.
Any negative reviews are an opportunity to learn about your business and to turn naysayers into brand advocates.
Monitor what’s said about your restaurant on different social networks with # and mentions.
It also gives a chance to your social media followers to be featured on your brand’s social media pages. It turns your customers into valuable brand ambassadors by sharing their comments and photos online.
Offer Exclusive Coupons to Social Followers for talking about your restaurant. Additionally, coupons like this are more likely to be shared among friends and can inadvertently increase the size of the restaurant’s network overall.
Social Media is your chance to connect with a network. Reach new customers and strengthen the loyalty of existing ones with a balanced social media presence.
Whether you’re looking to take the next step, or the first step, Sharpedges Media can help you grow and succeed today. Contact us